Step 1
Configure tenant-wide Teams coverage
Channels and group chats are in scope by default, with private chats remaining an explicit admin decision.
How it works
DecisionTrail is designed for teams that need a reliable chain from request to approval to execution, not another generic message search layer.
Step 1
Channels and group chats are in scope by default, with private chats remaining an explicit admin decision.
Step 2
The platform discovers available Teams surfaces, backfills history, and then runs incremental syncs with operator-visible run telemetry.
Step 3
Messages are grouped only when explicit business identifiers support a defensible timeline across conversations.
Decision lifecycle model
DecisionTrail organizes the story around seven decision lifecycle stages: request, analysis, approval, rejection, execution, exception, and resolution.
The point is not to summarize chat noise. The point is to show a verifiable chronology with actor context, rationale, review posture, and source references that can stand up in oversight and investigations.
Ambiguous approvals and entity mismatches do not get silently promoted into final outputs. The analyst queue exists to make the timeline more trustworthy, capture override reasons, and improve the quality loop over time.
The export path is designed around a narrative investigation report that presents chronology, actors, approvals, rationale, and source references in a format humans can actually use.
See it live